Documents you upload during registration — including identification documents, photographs, proof of address and signed forms — are stored in restricted storage that is not publicly accessible.
Access is limited to authorised officers who need the information to verify your application or maintain your member records. Access is granted by role, not by request.
Member financial records are kept in a ledger where entries are recorded with the date, amount and officer responsible, so that transactions can be traced and reviewed.
If you believe your personal data has been handled incorrectly, contact the office. Complaints are handled through the complaints procedure published on this website.